Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist to support patient inquiries and scheduling in a remote setting.

Key Responsibilities

• Answer incoming and returning calls while providing exemplary customer service
• Respond quickly to patient inquiries and schedule/reschedule appointments using EMR systems
• Assist with additional duties as directed and provide program-specific information

Required Qualifications

• High School Diploma or GED required
• Customer service experience in a fast-paced environment preferred
• Experience in healthcare, addiction medicine, or call center preferred
• Lived addiction experience is a plus