Patient Access Specialist

Job Summary

Patient Access Specialist, a full-time remote position, serves as the primary contact for patients and healthcare providers, facilitating access to therapy through benefit investigations, insurance eligibility verification, and support for prior authorizations and patient assistance programs.

Key Responsibilities

• Conduct inbound and outbound calls to support program services and patient needs
• Perform insurance benefit investigations and assist with prior authorizations and appeals
• Provide ongoing patient support, ensuring compliance with HIPAA and regulatory requirements

Required Qualifications

• High School Diploma or equivalent
• 3-5+ years of experience in medical billing, reimbursement, or insurance verification
• Robust understanding of payer coverage and reimbursement
• Experience in a contact center or patient support environment
• Proficiency with Microsoft Office and CRM systems