Patient Access Specialist

Job Summary

To enhance patient experiences, the full-time Patient Access Specialist will manage financial clearance and insurance verification processes, ensuring accurate demographic and insurance information is obtained, while working in a hybrid or remote setting.

Key responsibilities

• Complete patient registrations and pre-registration processes using department procedures and technology systems
• Obtain and verify accurate insurance information, benefit validation, and pre-service collections prior to the date of service
• Process financial clearance for complex services, including surgical and observation cases, while coordinating across multiple facilities

Required qualifications

• Minimum high school diploma or equivalent; two years of experience in an accredited hospital or physician's office (five years for Specialist II)
• Comprehensive knowledge of financial clearance and insurance verification processes
• Experience in an acute care setting, with a focus on complex services and high-dollar cases for Specialist II
• Familiarity with medical terminology and medical insurances