Patient Access Specialist

Job Summary

To support patient interactions, the full-time Patient Access Specialist will provide exceptional customer service, manage patient scheduling, and ensure compliance with HIPAA regulations while working remotely.

Key responsibilities

• Provide exceptional customer service and maintain patient confidentiality in accordance with HIPAA regulations
• Collect and verify patient demographic information and manage appointment scheduling across various departments
• Participate in quality assurance reviews and suggest process improvements to enhance operational efficiency

Required qualifications

• High School diploma or equivalent
• 2-3 years of customer service or medical office experience
• Proficiency in computer data-entry and typing at 40 wpm
• Ability to communicate effectively in English, both verbally and in writing
• Excellent organizational and time management skills