Patient Access Specialist

Job Summary

To enhance patient experiences, the full-time Patient Access Specialist will manage financial clearance and insurance verification processes, ensuring accurate demographic and insurance information is obtained prior to service, with the possibility of hybrid or remote work arrangements.

Key responsibilities

• Complete patient registrations and pre-registration processes using department procedures and technology systems
• Verify insurance information, validate benefits, and initiate pre-service collections for accounts
• Process financial clearance for complex services, including surgical and observation cases, while working across multiple verification areas

Required qualifications

• High school diploma or equivalent; two years of experience in an accredited hospital or physician's office (five years for Specialist II)
• Comprehensive knowledge of financial clearance and insurance verification processes
• Experience with complex facility-based ancillary testing across multiple facilities/states
• Knowledge of medical terminology and medical insurances
• Experience in an acute care setting is preferred