Patient Access Specialist

Job Summary

To assist patients with insurance verification and scheduling clinical services, the full-time Patient Access Specialist will work remotely, ensuring pre-registration requirements are met and maintaining accurate patient information.

Key Responsibilities

• Capture and verify patient demographics and insurance details, securing necessary pre-certifications and authorizations
• Accurately schedule clinical services while confirming patient demographic and insurance information
• Provide professional customer service to patients regarding financial responsibilities and pre-registration requirements

Required Qualifications

• High School Diploma or GED required; Associate or Bachelor's degree in Business or Healthcare preferred
• Minimum of 1 year of experience in patient access, financial services, or healthcare-related roles
• Proficiency in medical terminology and insurance protocols
• Experience with hospital billing requirements and documentation processes
• Knowledge of Protected Health Information (PHI) and HIPAA compliance