Patient Access Specialist

Job Summary

To create a positive first impression and ensure exceptional patient experiences, the full-time Patient Access Specialist II will manage patient registrations, verify insurance eligibility, and handle financial obligations while working remotely.

Key responsibilities

• Interview patients to document accurate demographic and insurance information in the medical record
• Perform the check-in process, including collecting co-pays and educating patients on financial responsibilities
• Manage daily worklists, resolve assigned tasks efficiently, and assist in training new staff

Required qualifications

• 2 years of customer service or healthcare revenue cycle experience, or equivalent level 1 position experience
• Patient collections experience in a medical setting
• Ability to work independently and collaboratively in a team environment