Patient Access Specialist II

Job Summary

A company is looking for a Patient Access Specialist II in Practice Operations for a remote opportunity.

Key Responsibilities

• Responds to appointment requests via calls, emails, and electronic messages, ensuring professional communication
• Schedules patient appointments, manages work queues, and provides necessary pre-visit instructions
• Documents and distributes messages regarding clinical inquiries to ensure timely responses from healthcare providers

Required Qualifications and Education

• High school diploma or GED preferred
• Minimum of 2 years of medical office or call center experience
• Entry-level computer skills as required by the department
• Strong customer service and phone etiquette skills
• Accurate data entry skills