Patient Access Supervisor

Job Summary

A company is looking for a Patient Access Supervisor to manage day-to-day patient access and scheduling operations.

Key Responsibilities

• Oversee daily patient access and scheduling operations for the assigned site Contact Center
• Monitor and analyze key performance indicators (KPIs) related to patient access and service quality
• Supervise and develop Contact Center staff, providing guidance and performance feedback

Required Qualifications

• High School Diploma or equivalent (GED) required; Associate's degree preferred
• 3 years of experience in patient access, scheduling, registration, or customer service in a healthcare environment required
• 1 year of supervisory or management experience in a relevant field preferred
• Proficiency in Microsoft Office applications
• Knowledge of patient access workflows and HIPAA regulations