Patient Access Supervisor

Job Summary

To ensure efficient operations within the Patient Access Center, the full-time Patient Access Supervisor will direct and supervise daily activities, manage patient appointment coordination, and assure service excellence in a remote setting.

Key responsibilities

• Direct and supervise the daily activities of the Patient Access Center team
• Manage the coordination of patient appointments and assessments to ensure appropriate scheduling
• Ensure service excellence for patients, physicians, and internal customers

Required qualifications

• High school diploma or GED preferred
• 4 years of medical office or call center experience required
• Knowledge of IDX, EPIC, and related programs
• Proficiency in Microsoft Word, Outlook, and Excel