Patient Access Team Lead

Job Summary

A company is looking for a Patient Access Team Lead.

Key Responsibilities

• Serve as a key support resource for the Patient Access Services team and assist with workflow and system function inquiries
• Coordinate and facilitate training for new team members and assist in work assignments and re-assignments
• Cover certain duties in the Supervisor's absence and use independent judgment in issue resolution and staff scheduling

Required Qualifications, Training, and Education

• High school diploma or equivalent required
• At least 6 months of related patient access team experience or 1 year of prior patient access experience required
• Preferred: 2 years of experience in Patient Access, Customer Service, and Leadership
• Preferred: CHAA or CRCR certification