Patient Account Associate II

Job Summary

A company is looking for a Patient Account Associate II Credit Balance and Account Review.

Key Responsibilities

• Identify payment details and adjust payment postings to ensure account resolution
• Initiate and follow up on payer recoupments, refunds, and patient refunds
• Train new and existing associates on account handling processes

Required Qualifications

• High School Diploma or equivalent (GED) required
• Two (2)+ years of experience in hospital or physician insurance related activities (Billing & Follow-Up) required
• Knowledge of Medicaid and Medicare billing regulations required
• Epic systems experience preferred