Patient Account Associate II

Job Summary

A company is looking for a Patient Account Associate II Credit Balances.

Key Responsibilities

• Identify payment details and manage adjustments to payment postings for account resolution
• Initiate and follow up on payer recoupments, refunds, and ensure compliance with procedures
• Train new and existing associates while effectively navigating payer claim portals

Required Qualifications

• High School Diploma or equivalent (GED) required
• One (1) year of experience in hospital or physician back-end revenue cycle required
• Knowledge of Medicaid and Medicare billing regulations required
• Preferred two (2) years of experience in hospital or physician insurance-related activities