Patient Account Consultant

Job Summary

Assisting with collections and account follow-up, the part-time Patient Account Consultant will manage billing allowance posting and ensure timely resolution of outstanding claims while working remotely.

Key responsibilities

• Follow up with payers to resolve outstanding claims through various communication methods
• Monitor billing accuracy and update patient and financial information as needed
• Analyze and address issues causing payment delays, initiating appeals when necessary

Required qualifications

• High School Diploma or equivalent required
• 2-3 years of experience in insurance collections and hospital/facility billing
• Basic knowledge of healthcare claims processing including ICD-9/10, CPT, and HCPC codes
• Proficiency in Microsoft Office Suite and familiarity with workflow systems like STAR and EPIC
• Understanding of government, Medicare, and Medicaid claims