Patient Account Representative

Job Summary

A company is looking for a Patient Account Representative Remote.

Key Responsibilities

• Handle inbound calls, addressing patient questions, complaints, and concerns
• Explain patient balances, collect payments, and review claims for accuracy
• Maintain confidentiality while cooperating with staff and management regarding patient accounts

Required Qualifications, Training, and Education

• High School Graduate or equivalent
• 1-2 years of healthcare and/or customer service experience required
• Bilingual (English/Spanish) preferred
• Knowledge of healthcare billing and various insurance plans
• Familiarity with CPT & ICD-10 preferred