Patient Account Representative

Job Summary

A company is looking for a Patient Account Representative to serve as a liaison between patients and healthcare providers.

Key Responsibilities

• Handle inbound calls efficiently and explain patient balances while collecting payments
• Review and update patient information to resolve claim issues and communicate with relevant departments
• Maintain confidentiality and comply with federal and state laws regarding healthcare billing

Required Qualifications

• High School Graduate or equivalent
• 1-2 years of healthcare and/or customer service experience required
• Bilingual (English/Spanish) preferred
• Knowledge of healthcare billing and various insurance plans
• Familiarity with CPT & ICD-10 coding preferred