Patient Account Representative

Job Summary

A company is looking for a Patient Account Representative.

Key Responsibilities

• Complete patient enrollment in AssistPoint (AP) and manage assigned inventory
• Verify and update patient demographics and insurance information for financial assistance programs
• Process assistance program applications and maintain accurate documentation of enrollment activities

Required Qualifications

• 1-2 years of experience in patient billing or medical reimbursement processes
• Proficient in using electronic health records (EHR/EMR) or billing software systems
• High School diploma or equivalent; additional education in healthcare administration is a plus
• Experience in a customer service or call center role, preferably in healthcare
• Familiarity with HIPAA and basic reimbursement principles