Patient Account Representative

Job Summary

Processing patient accounts in a full-time remote capacity, the Patient Account Representative will manage insurance payments, follow up on denied claims, and resolve credit balances while working Monday through Friday from 8:30 AM to 5:00 PM.

Key responsibilities

• Processes insurance components of patient obligations and bills claims appropriately
• Follows up on denied claims, performing appeals and recovery procedures
• Analyzes and resolves credit balances on patient accounts, responding to refund requests

Required qualifications

• High School diploma/GED or 10 years of relevant work experience
• One year of experience in medical authorization, coding, or health finance
• Must reside within 2 hours of the hospital location