Patient Account Representative
Job Summary
Providing customer service in a hybrid environment, the full-time Patient Account Representative will interact with callers regarding hospital billing inquiries, analyze patient accounts for timely resolution, and utilize effective communication and problem-solving skills.
Key responsibilities
- Respond to hospital billing and physician inquiries from callers
- Analyze patient accounts to ensure timely resolution by following established processes
- Exercise active listening and make sound judgments to identify and solve problems
Required qualifications
- One year of experience in a healthcare setting
- High School Diploma or GED
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