Patient Account Representative - Collections

Job Summary

A company is looking for a Patient Account Representative - Collections.

Key Responsibilities

• Provide administrative support to collections operations and ensure timely receipt of claim payments
• Identify and resolve routine outstanding claims while meeting contact center metrics
• Generate and analyze reports to assist in the resolution of outstanding payments and customer inquiries

Required Qualifications

• High School Diploma required
• 1 - 2 years of related experience
• General computer skills with knowledge of word processing, spreadsheet, and email applications
• Ability to work cohesively within a team environment
• Experience in a contact center environment is preferred