Patient Account Resolution Specialist

Job Summary

A company is looking for a Patient Account Resolution Specialist to provide excellent customer service and support for patient account management.

Key Responsibilities

• Support branches by reviewing patient accounts and obtaining necessary documentation for billing
• Manage relationships with field leadership, referrals, and patients to drive account resolution
• Evaluate documentation for compliance and perform follow-ups for timely reimbursement

Required Qualifications

• High school degree or equivalent
• 3-5 years of experience in the healthcare or health insurance industry
• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, and Word
• Intermediate level mathematical proficiency
• Ability to work collaboratively across functions