Patient Account Resolution Specialist

Job Summary

A company is looking for a Patient Account Resolution Specialist to provide customer service and support in resolving patient account issues.

Key Responsibilities

• Provide excellent customer service and product information to patients and providers
• Support field teams by delivering feedback to enhance patient experiences
• Research and secure information to ensure timely reimbursement and compliance

Required Qualifications

• High school degree or equivalent
• 3-5 years of experience in the healthcare or health insurance industry
• Intermediate computer skills in Access, Excel, PowerPoint, and Word
• Ability to manage collaborative relationships with field leadership and patients
• Intermediate level mathematical proficiency