Patient Account Resolution Specialist

Job Summary

Providing excellent customer service and support for patient accounts, the full-time Patient Account Resolution Specialist will manage documentation for billing, ensure compliance, and drive account resolution while working remotely.

Key responsibilities

• Review new and recurring patient accounts to obtain necessary documentation for billing health insurance plans
• Manage collaborative relationships with field leadership, referrals, and patients to drive account resolution
• Evaluate documentation for compliance and perform follow-ups to achieve timely reimbursement

Required qualifications

• High school degree or equivalent
• 3-5 years' experience in the healthcare or health insurance industry
• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, and Word
• Ability to understand, interpret, and develop spreadsheet data
• Proficiency in English (reading, writing, verbal)