Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Develop a deep understanding of specialty processes and assist patients with billing and reimbursement
• Build trusting relationships with patients and manage difficult situations with empathy
• Document interactions accurately and follow up to resolve patient concerns

Required Qualifications

• 6 months of experience in healthcare billing, reimbursement, or collections
• 1+ years of experience with Microsoft Word, Outlook, and Excel
• Ability to work independently and in a team environment
• Flexibility with work schedule to meet business needs
• High school diploma or GED required