Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Provide high-level customer service and assist patients with billing questions
• Document interactions accurately and manage follow-ups to resolve patient concerns
• Navigate complex billing processes and maintain call center metrics

Required Qualifications

• 6 months of experience in healthcare billing, reimbursement, or collections
• 1+ years of experience with Microsoft Word, Outlook, and Excel
• Ability to work independently and as part of a team
• Flexibility with work schedule to meet business needs
• Verifiable high school diploma or GED required