Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Develop an understanding of specialty processes and customer service impact on patient journeys
• Assist patients with complex billing and reimbursement processes
• Document interactions accurately and follow up on patient concerns

Required Qualifications

• 6 months of experience in healthcare billing, reimbursement, or collections
• Experience with Microsoft Word, Outlook, and Excel for at least 1 year
• Ability to work independently and collaboratively
• Flexibility with work schedule, including shifts from 8:00 am to 8:00 pm EST
• High school diploma or GED required