Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Develop a deep understanding of specialty processes and assist patients with billing and reimbursement
• Build trusting relationships with patients and manage difficult situations with empathy
• Accurately document interactions and follow up to resolve patient concerns

Required Qualifications

• 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services
• Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel
• Flexibility with work schedule to meet business needs, including 8-hour shifts from 8:00am - 8:00pm EST (Monday - Friday)
• Ability to work independently and as part of a team
• High-school diploma or GED required