Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Provide high-level customer service and resolve patient billing inquiries
• Document interactions accurately and manage follow-up on patient concerns
• Assist patients in navigating billing and reimbursement processes

Required Qualifications

• 6 months of experience in healthcare billing, reimbursement, or collections
• Experience with Microsoft Word, Outlook, and Excel
• High school diploma or GED required
• Ability to work independently and as part of a team
• Demonstrated empathy and emotional support skills