Patient Account Services Specialist

Job Summary

A company is looking for a Patient Account Services Coordinator.

Key Responsibilities

• Learn specialty pharmacy processes and assist patients with billing and reimbursement
• Document calls in the billing system and follow up on patient concerns
• Collaborate with internal departments to resolve patient issues and meet call center metrics

Required Qualifications

• High school diploma or equivalent
• 2 years of experience in a related role
• Experience in patient support and call center environments
• Ability to maintain a professional and upbeat tone on calls
• Familiarity with payment plans and eligibility questions