Patient Account Specialist

Job Summary

To support a growing healthcare environment, the full-time Patient Account Specialist will work remotely to manage patient inquiries, establish payment arrangements, and ensure timely resolution of account balances while adhering to collection policies.

Key responsibilities

• Screen patients and process Financial Assistance Applications while verifying eligibility according to policy
• Communicate with patients via various channels to address inquiries and obtain necessary documentation for financial assistance
• Resolve outstanding patient accounts by coordinating with responsible parties and securing appropriate payments from various sources

Required qualifications

• Minimum of 1 year of experience in collections, customer service, billing, or a related medical field
• Preferred college coursework in Accounting, Business, Medical Technology, Communications, or Social Work
• Proficient in MS Office applications and skilled in alphanumeric data entry
• Familiarity with government, commercial, and third-party billing is preferred
• Ability to work independently and collaboratively with minimal supervision