Patient Accounts Representative

Job Summary

A company is looking for a Patient Accounts Customer Services Representative I.

Key Responsibilities

• Answers calls in a call center environment to assist with patient inquiries and concerns
• Processes payments, establishes payment plans, and maintains patient accounts
• Coordinates with departments on accounts requiring precertification and resolves billing problems

Required Qualifications

• High School Diploma or GED required
• Less than 1 year of experience, specifically 3 - 6 months required
• Knowledge of HIPAA and privacy standards
• Ability to enter data electronically and verify account balances
• Familiarity with billing processes and insurance information