Patient Accounts Resolution Representative

Job Summary

A company is looking for a Patient Accounts Resolution Representative.

Key Responsibilities

• Manage inbound calls to assist customers with billing inquiries and invoice accuracy
• Educate customers on online invoice access and payment options
• Review account activity and process patient mail to ensure accurate billing and resolution

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of call center experience in a healthcare billing or medical insurance setting
• 1+ years of experience working with EOB (explanation of benefits)
• Knowledge of CPT and/or medical claims processing