Patient Accounts Specialist

Job Summary

To support patient billing processes, the full-time Patient Accounts Specialist I will manage accurate billing, ensure timely submissions and reimbursements from third-party payers and patients, and maintain proper documentation within the facility's billing system, all while working remotely.

Key responsibilities

• Determine patients' ability to pay and seek assistance through payment plans or uncompensated care
• Resolve billing issues and ensure accurate claim submissions by correcting errors and following up on aged accounts
• Respond to patient correspondence and inquiries promptly and courteously, maintaining communication with payers and patients

Required qualifications

• High school diploma or GED required
• Completion of Orlando Health team member development within 6 months of hire date
• Basic knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint)
• Minimum of one (1) year experience in revenue cycle