Patient Activation Specialist

Job Summary

A company is looking for a Patient Activation Specialist to support patients in activating their monitoring devices and provide troubleshooting assistance.

Key Responsibilities

• Assist patients in activating remote monitoring devices via phone
• Provide step-by-step instructions and troubleshoot technical issues
• Collaborate with healthcare providers to resolve complex technical issues

Required Qualifications

• 2+ years of experience in sales or customer service, preferably in healthcare
• Bilingual proficiency in English and Spanish
• Proven track record of delivering exceptional service to Medicare patients
• Tech-savvy with proficiency in Mac products and various software tools
• Stable and reliable internet connectivity for remote work