Patient Advocate

Job Summary

A company is looking for a Patient Advocate.

Key Responsibilities

• Serve as the first point of contact for patients regarding billing questions and payment plans
• Review patient accounts and provide clear explanations of statements and adjustments
• Resolve inquiries and provide accurate guidance while maintaining ownership of the patient's experience

Required Qualifications

• Proficiency with MS Office, Windows OS, and web browsers
• High level of professionalism, reliability, and integrity
• Ability to work uninterrupted 8-hour shifts with scheduled breaks
• Strong analytical and decision-making skills
• Proven ability to safeguard highly confidential information