Patient Advocate Medical Assistant

Job Summary

A company is looking for a Patient Advocate - Medical Assistant.

Key Responsibilities

• Resolve non-clinical issues for patients and facilitate Nurse Coach assessments
• Communicate with physicians and clinical staff regarding patient care
• Coordinate care for patients and participate in performance improvement activities

Required Qualifications

• High School Diploma or GED
• 1 year of experience in the healthcare or medical industry as a Medical Assistant
• 1 year of customer service experience in a call center environment preferred
• Ability to navigate dual monitors and multiple applications
• Intermediate keyboarding abilities (at least 30 WPM)