Patient Advocate Representative

Job Summary

A company is looking for a Customer Service Call Center Representative to work from home.

Key Responsibilities

• Obtain and process authorizations for reorders and resolve patient issues
• Handle inbound and outbound calls to ensure patient satisfaction and verify insurance coverage
• Maintain accurate documentation and support cross-functional business units

Required Qualifications

• Minimum high school diploma or GED equivalent
• Customer service experience preferred
• Proficient computer literacy and strong keyboarding skills
• Availability for evening and weekend shifts may be required