Patient Advocate Representative

Job Summary

A company is looking for a Customer Service Call Center Representative to work from home.

Key Responsibilities

• Obtain and process authorizations for patient reorders
• Resolve patient issues and ensure accurate reorder processing
• Handle inbound and outbound calls to ensure patient satisfaction and verify insurance coverage

Required Qualifications

• Minimum high school diploma or GED equivalent
• Customer service experience preferred
• Proficient computer literacy with strong keyboarding skills
• Exceptional phone and email etiquette
• Availability for evening and weekend shifts may be required