Patient Advocate Representative

Job Summary

A company is looking for a Patient Advocate Representative I to deliver customer service in a call center environment.

Key Responsibilities

• Obtain and process authorizations for patient reorders
• Resolve patient issues and ensure accurate processing and billing of services
• Handle inbound and outbound calls to ensure patient satisfaction and troubleshoot concerns

Required Qualifications

• Minimum high school diploma or GED equivalent
• Customer service experience preferred
• Proficient computer literacy with strong keyboarding skills
• Availability for evening and weekend shifts may be required