Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services and determining eligibility for assistance programs.

Key Responsibilities

• Screen patients for eligibility of State and Federal programs and assist with applications
• Maintain positive relationships with patients and provide guidance throughout the application process
• Document patient interactions and follow up on applications to secure benefits

Required Qualifications

• High school diploma or equivalent is required
• Previous customer service or call center experience preferred
• Experience with medical coding or billing is a plus
• Proficient PC knowledge with typing speed of 30-40 wpm
• Ability to work independently and manage multiple tasks effectively