Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to resolve account balances for medical services by assisting patients with eligibility for assistance programs.

Key Responsibilities

• Screen patients for eligibility of State and Federal assistance programs
• Assist patients with applications for the appropriate assistance programs
• Maintain accurate documentation of patient accounts in the CUBS system

Required Qualifications

• High school diploma or equivalent is required
• Previous customer service or call center experience preferred
• Experience with medical coding or billing preferred
• Proficient PC knowledge with typing speed of 30-40 wpm
• Ability to work independently with minimal supervision