Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services.

Key Responsibilities

• Screen patients for eligibility of state and federal assistance programs
• Assist patients with applications for appropriate assistance programs and provide detailed instructions
• Maintain accurate documentation on patient accounts and follow up on applications until resolved

Required Qualifications

• High school diploma or equivalent required
• Preferred previous customer service or call center experience
• Preferred experience with medical coding or billing
• Proficient PC knowledge and typing ability of 30-40 wpm
• Ability to work independently with minimal supervision and demonstrate excellent organizational skills