Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances and determining eligibility for assistance programs.

Key Responsibilities

• Screen patients for eligibility for state and federal assistance programs
• Assist patients with applications for appropriate assistance programs and provide detailed instructions
• Maintain accurate documentation and follow up with patients and agencies throughout the application process

Required Qualifications

• High school diploma or equivalent is required
• Previous customer service or call center experience preferred
• Experience with medical coding or billing is preferred
• Proficient PC knowledge with typing skills of 30-40 wpm
• Ability to work independently and demonstrate initiative in job responsibilities