Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services by determining eligibility for assistance programs.

Key Responsibilities

• Screen patients for eligibility of State and Federal assistance programs
• Assist patients with applications for appropriate assistance programs and provide guidance throughout the process
• Maintain accurate documentation of patient accounts and follow up on applications until resolution

Required Qualifications

• High school diploma or equivalent is required
• Previous customer service or call center experience preferred
• Experience with medical coding or billing is preferred
• Proficient PC knowledge and typing skills of 30-40 wpm
• Ability to work independently and manage multiple tasks effectively