Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances and securing assistance from government programs.

Key Responsibilities

• Screen patients for eligibility of state and federal assistance programs
• Assist patients with applications for appropriate assistance programs and provide guidance throughout the process
• Maintain accurate documentation in the CUBS system and follow up on applications until resolution

Required Qualifications and Education

• High school diploma or equivalent is required
• Prefer previous customer service or call center experience
• Prefer experience with medical coding or billing
• Proficient PC knowledge with typing speed of 30-40 wpm
• Ability to work independently and manage multiple tasks efficiently