Patient Advocate Triage I

Job Summary

To support the patient journey, the part-time Patient Advocate Triage I will process and analyze cases efficiently while ensuring compliance with CLIA and HIPAA regulations in a remote setting.

Key responsibilities

• Process and release a high volume of cases in a fast-paced environment
• Analyze received documents to determine their cohesiveness for securing coverage
• Provide up-to-date information to Patient Advocate teams while completing routine tasks with minimal supervision

Required qualifications

• High School Diploma or equivalent with at least 1 year of relevant experience, or an associate or bachelor's degree
• Knowledge of clinical lab systems and/or customer relationship management (CRM) systems is a plus
• Proficient in Microsoft Word, Excel, and Outlook
• Typing skills of at least 35 words per minute (WPM)
• Ability to manage multiple tasks simultaneously under pressure