Patient Advocate - Utah Licensed

Job Summary

Working remotely, the full-time Patient Advocate - Utah Licensed will manage complex inbound and outbound inquiries, coordinate testing services for patients, and collaborate with healthcare providers while ensuring compliance with regulations.

Key responsibilities

• Coordinate testing services by reviewing documentation and working with healthcare providers
• Communicate with patients about insurance coverage benefits and testing processes
• Collaborate across departments to ensure timely handling of orders and billing processes

Required qualifications

• High School diploma or equivalent required; relevant experience or higher education preferred
• Fluency in Spanish is preferred
• Experience in a call center environment is preferred
• Proficiency in PC applications, including Excel and Word
• Strong organizational and task management skills