Patient Assistance Coordinator

Job Summary

Supporting patients in managing out-of-pocket healthcare expenses, the full-time Patient Assistance Coordinator will work remotely to assist with enrollment in copay and foundation assistance programs, prepare necessary documentation, and ensure compliance with relevant guidelines.

Key responsibilities

• Educate and assist patients with enrollment in copay and foundation assistance programs
• Prepare and send enrollment forms and related correspondence for patient assistance programs
• Collaborate with cross-functional teams to ensure accurate and timely benefit navigation

Required qualifications

• At least 2 years of home infusion specialty pharmacy experience required
• High school diploma or equivalent
• Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines
• Basic level skill in Microsoft Excel & Word
• Knowledge of HIPAA regulations