Patient Benefits Advisor

Job Summary

Ensuring patients have adequate insurance coverage, the full-time Patient Benefits Advisor will manage appointment scheduling, assist with account inquiries, and obtain necessary prior authorizations while working remotely.

Key responsibilities

• Greet patients warmly and professionally, both in-person and over the phone
• Coordinate with scheduling departments to arrange patient appointments and obtain prior authorizations
• Update patient accounts with accurate insurance information and submit referral documentation promptly

Required qualifications

• High School diploma
• Minimum of 2 years of relevant experience
• Knowledge of medical terminology
• Strong customer service skills
• Excellent interpersonal skills