Patient Benefits Advocate

Job Summary

To support the Benefits Management Business Unit, the full-time Patient Benefits Advocate will verify insurance coverage for new and existing patients, manage electronic service requests, and ensure compliance with regulations while working onsite.

Key responsibilities

• Make outbound calls to insurance companies to verify patient benefits
• Evaluate insurance coverage for compatibility with services offered
• Handle requests for hospice contracts and maintain documentation in compliance with HIPAA guidelines

Required qualifications

• Associates degree in Communications, Healthcare Management, or a related field
• Two years of Medicare and insurance verification experience, preferably in oxygen or HME billing
• Experience working with Medical Sales personnel
• Basic knowledge of Microsoft Office, Fastrack, and/or Oracle
• A combination of training, education, and experience equivalent to the qualifications listed above